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Residents invited to help govern Muir as part of exciting new structure

MUIR is inviting its residents to become part of an exciting new group which puts them at the heart of helping to govern the housing association.

A new shadow residents body is being created to work in partnership with Muir, strengthen the voice of tenants and offer a greater influence over the Association’s business and service provision.

In September 2017, Muir Group Board considered and approved the details proposals from the Task and Finish group, to set up a new national resident body.

TJackie Perryhe new approach to resident governance and engagement supports Muir Group Housing Association’s commitment towards greater co-regulation.

Jackie Perry, Assistant Director of Communities and Customer Service at Muir (pictured) said: “This new structure will be the catalyst for the ways in which the Association works in partnership with its residents in the future.”

The aim is to have a resident governance structure that:

  • Is relevant to current and future needs of both residents and the Association.
  • Strengthens the resident voice, offering a greater influence over business and service provision in relation to issues that directly affect residents using co-design principles.
  • Scrutinises, monitors performance and make recommendations for improvements.
  • Influences and helps to shape a service review programme and undertakes an appropriate role in these reviews
  • Develops and maintains a strong, meaningful and influential relationship with the Board.
  • Represents the diversity of residents both in terms of geography, type of tenure and demographics.

Residents To support the development of the resident governance structure, the shadow resident body will be set up to help co-design and work in partnership with the Association.

Muir is also in the process of engaging consultancy support to help establish the new national residents body, which will work closely with the Association and its engaged residents.

To express your interest in becoming involved with the shadow residents body, or for further details, contact Muir’s Customer Service Teams on 0300 123 1222.


Add a response »
  1. Daniel Pendlebury Tuesday, 2 January 2018 at 11:25 PM

    As chairman of a local community group who has an interest in social housing and the way in which the social housing market is governed by political parties within this country.
    With the shortage of social housing in the country and the way in which housing lists are run over local councils priority is given to certain groups within the community as we have an out of date bidding system that favours certain minority groups on the advice of local government groups and with homelessness being hot news at the moment things need to be put into place to help solve this situation . As I work closely with a local homeless hostel which you own I believe I would be beneficial to your shadow group

  2. Mike Jones Thursday, 4 January 2018 at 10:12 PM

    Excellent News. Cooperation and coordination will positively promote and enrich the wellbeing and lifestyles of all Muir Residents.

  3. IRENE BLACK Monday, 8 January 2018 at 09:05 PM


  4. irene black Tuesday, 9 January 2018 at 11:24 AM

    what a great idea would love to work with you

  5. Malcolm Campbell Monday, 22 January 2018 at 11:19 AM

    This initiative seems to be a move in the right direction, however my reservation on this is that it needs further information on structure, different site management coordination etc but is good in principal. I would like to see also a registration on line for interested parties. Giving residents involvement in their communities can only be a good thing but as above, the management is crucial so as not to get disenchantment and then non-involvement.

  6. Muir Group Housing Association Tuesday, 23 January 2018 at 08:50 AM

    Great to hear people are keen to help make this happen.
    To express your interest in becoming involved with the shadow residents body, or for further details, contact Muir’s Customer Service Teams on 0300 123 1222.